Nick Sargent

Vice President

Nick helps clients engage with their most important stakeholders, coaching them on how to share stories and leverage influencers to achieve their organizational goals in the digital world.

As Standing’s customer experience expert, clients trust Nick to discover turbulence in their buyers’ journey and craft strategies that turn unhappy customers into advocates. In a business environment where buyers are both empowered by technology and bombarded by sales in marketing because of it, Nick shows businesses how improving Cx improves customer retention and increases share of wallet. Nick loves to learn and share that knowledge with others – whether that’s training client teams on how to better serve customers or leading companywide training for his Standing co-workers.