Client success

Driving Public Support for Organ Donation

With over 100,000 people waiting for lifesaving transplants in the U.S., increasing public commitment to organ donation is more urgent than ever.

The Challenge

As a federally designated organ procurement organization (OPO), Mid-America Transplant plays a critical role in facilitating organ, tissue and eye donations. While many families view donation as a powerful way to create a lasting legacy, confusion, misinformation and media coverage of isolated incidents at other OPOs have fueled public skepticism. Heightened legislative scrutiny and national debates over OPO oversight further complicate public trust.

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  • Strengthened public trust and reputation
  • Elevated media presence and thought leadership
  • Enhanced brand identity through empathy and education


Expertise Applied
Customer Acquisition
Sector
Health Care, Professional Services

Our Solution

Standing Partnership has partnered with Mid-America Transplant for over a decade to craft a robust awareness strategy grounded in education and empathy. Through targeted media outreach, geo-focused advertising and events, we helped share powerful stories from donor families and recipients to humanize the cause and clarify the donation process. We also developed tailored messaging and materials for engagement with state and federal legislators, CMS and HRSA, solidifying Mid-America Transplant’s leadership role as a transparent, high-performing OPO advocating system-wide improvement.

The Impact

Local media coverage of organ and tissue donation increased, with journalists proactively seeking out Mid-America Transplant to share patient stories and explore the donation process in greater depth. This has helped shape public perception and support multiple record-breaking years in donor numbers. Legislators, regulators and reporters have also recognized Mid-America Transplant for its high level of transparency and collaboration in driving improvements among OPOs.

Stakeholder Engagement Playbook | Standing Partnership
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The Stakeholder Engagement Playbook

Stakeholder engagement starts with listening and then having ongoing, open dialogue with those impacted by the decisions and actions of an organization to understand their expectations.

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